Shipping policy

All sales are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect purchases, or personal preference.

Damaged Products

Returns will only be considered if a product is proven to have arrived damaged during delivery.

If your order arrives damaged, please contact our customer service team within 48 hours of delivery. To submit a claim, you must provide your order number, a description of the damage, and clear photographic evidence of the damaged product and its original packaging.

All damage claims are subject to review and verification. Once your claim has been approved, we will provide instructions regarding the return process and determine the appropriate resolution, which may include a replacement or refund.

Products must not be returned without prior written authorization from our customer service team.

Please note: Shipping fees are non-refundable, except where otherwise required by applicable law.

We reserve the right to decline return requests that do not meet the conditions outlined in this policy, subject to applicable consumer protection laws.